Area Boutique Manager Nestle Abu Dhabi

Full time @Nestle posted 2 months ago
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Job Description

Area Boutique Manager at Nestle will be working for Nespresso, part of Nestlé, candidate will be joining the world’s largest FMCG company. They are embarking on an exciting transformation and, as part of this journey, they have identified the need to recruit several key positions within their Nespresso Boutiques. Candidate will develop Nespresso sales and enhance their brand image in the UAE, with a focus on Al Ain and Abu Dhabi. This role will oversee the operations of their 7 existing Boutiques, aligning with the objectives defined in the OP process and adhering to brand values and international guidelines. The successful candidate will implement commercial and people management strategies to drive sales, ensure profitability, and deliver an exceptional customer service experience. This is a Senior level full time job. And salary can range between 15000-35000 AED/month.

Responsibilities of Area Boutique Manager

  • Consumer Experience & Omnichannel Strategy:
  • Drive the optimal execution and implementation of the consumer experience strategy, targets, and campaigns.
  • Lead omnichannel acquisition, loyalty, and sales across boutiques while ensuring a best-in-class consumer experience.
  • Support Boutique Managers and Assistant Boutique Managers in developing the Al Ain and Abu Dhabi area with a strong omnichannel focus, through the creation of actionable plans based on data and insights.
  • Sales & Business Growth:
  • Build an appropriate sales structure and manage the sales force effectively.
  • Identify and develop opportunities for business growth and optimize the boutique network.
  • Leverage commercial, customer, and geo marketing insights to identify areas of improvement in both new and existing boutiques in the Al Ain and Abu Dhabi region.
  • Provide accurate insights on the area’s performance to the Business Planning team on a weekly basis to ensure a consistent supply of goods.
  • Develop business cases for new boutiques and improvements to existing ones to support omnichannel growth and cost optimization.
  • Departmental Management:
  • Drive business results by making tactical and operational decisions to build the department sustainably.
  • Define and implement key initiatives to achieve business targets.
  • Collaborate with the National Retail Manager and F&C Manager to optimize investments and decisions during the OP process for both CAPEX and OPEX.
  • Monitor and manage the departmental budget effectively.
  • Collaborate with other departments (e.g., CCS, Finance, and Marketing) to drive improvements and organizational efficiencies.
  • Translate company and department-level decisions into actionable plans for the sub department.

People & Performance Management

  • Attract and retain top talent while enhancing the personal effectiveness of team members through regular coaching and learning activities.
  • Build a strong, collaborative team with clear shared goals and purpose.
  • Set individual performance goals aligned with organizational priorities, and monitor progress using the PDP (Personal Development Plan) methodology.
  • Lead by example by demonstrating Nespresso Leadership Framework (NLF) behaviors and safety leadership.
  • Foster a positive work culture through the ICAN framework, promoting a happy, healthy, and safe work environment that encourages teamwork, ambition, and professionalism.

Requirements for Role of Area Boutique Manager

  • Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field.
  • 15–20 years of experience in luxury retail, with a focus on direct-to-customer sales of premium products and services.
  • At least 10 years of extensive professional experience in Retail Management.
  • Proven experience in leading and managing retail managers.
  • Extensive experience in effective P&L management, with a strong track record of delivering financial targets.

Skills And Knowledge Desired

  • Demonstrated success in retail business development. Including identifying opportunities for growth and optimizing boutique performance.
  • Professional and intellectual capabilities at an academic or higher professional education level.

Key Account Manager HORECA Nestle Dubai

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