Job Description
Hilton Dubai Palm Jumeirah is presently recruiting suitably qualified and skilled candidate for the role of F&B Hostess. The selected candidate is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
Responsibilities of F&B Hostess
- Manage guest queries in a friendly, timely, and efficient manner.
- Ensure knowledge of menu and all products.
- Follow correct reporting procedures if faced with issues.
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
- Has a good knowledge of the restaurant’s sitting arrangements.
- Comply with hotel security, fire regulations and all health and safety legislation.
Requirements of F&B Hostess
The requirements of F&B Hostess are as under:
- Degree in relevant area.
- 1-2 years of experience in Food and Beverage department and/or industry.
- Previous experience of cash handling.
Skills and Knowledge Desired
- Positive attitude.
- Good communication skills (oral and Written).
- Committed to delivering high levels of customer service.
- Excellent grooming standards.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in teams.
- Knowledge of Food Hygiene Regulations.
