Job Detail
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Job ID 27160
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Career Level Fresh
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Experience 2 Years
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Gender Male Female
Job Description
NAFFCO is currently looking to hire a candidate for the job role of a Ticketing Coordinator at Jebel Ali Free zone، South Area، Jebel Ali Free Zone Street, Dubai, UAE. This is an Entry level full time role. For this position salary ranges from 3000-3500 AED, which may be slightly negotiable during the interview process.
Responsibilities of Ticketing Coordinator
- Manage and oversee ticketing operations for events, ensuring all sales channels are utilized effectively.
- Monitor ticket sales and inventory, analyzing trends to optimize pricing and availability.
- Respond to customer inquiries and resolve issues promptly, providing exceptional service and support.
- Create and maintain detailed reports on ticket sales, customer demographics, and performance metrics.
- Implement ticketing systems and software, ensuring they are up-to-date and user-friendly for both customers and staff.
- Maintain compliance with industry regulations and standards related to ticket sales and event management.
- Facilitate post-event analysis, gathering feedback and insights to improve future ticketing processes.
Requirements for Role of Ticketing Coordinator
- Bachelor’s degree in Event Management, Business Administration, or a related field preferred.
- Minimum of 2 years of experience in ticketing or event coordination
- Customer service-oriented mindset, with a passion for creating memorable event experiences.
Skills And Knowledge Desired
- Excellent communication skills, both verbal and written, to liaise with diverse stakeholders effectively.
- Demonstrated ability to work under pressure and meet tight deadlines while maintaining attention to detail.
- Familiarity with local and national regulations pertaining to ticket sales
- Bilingual proficiency in English and another language is a plus, enhancing communication with a wider audience.
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