Communications Control Coordinator Miral Experiences Abu Dhabi
Full time @Miral Experience posted 3 weeks ago in Entertainment Shortlist Email JobJob Detail
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Job ID 24820
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Career Level Fresh
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Experience Less Than 1 Year
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Gender Male Female
Job Description
Miral Experiences presently has a job opening for suitably qualified and experienced candidate for position of a Communications Control Coordinator in Qasr Al Watan , Abu Dhabi, AE. This is an Entry level full time role. For this position salary ranges from 4000-6000 AED, which may be slightly negotiable during the interview process.
Responsibilities of Communications Control Coordinator
- Answer all telephone and radio calls coming into the Communications Control Room (CCR) in a timely.
- Transmit relevant information into the operation in a timely manner.
- Ensure relevant units acknowledge transmitted information.
- Accurately log communication activities in the logbook and database.
- Ensure Duty Managers are on-site as scheduled.
- Confirm Palace, Visitor Centre and Exhibition area readiness.
- Report all relevant operational information to the Duty Manager in a timely manner.
- Raising service requests (SR) for Maintenance as required by the park duty manager.
- Follow up on maintenance and service requests as requested by the duty manager.
- Complete weekly SR update reports and send to the Operations Director and Management Team
- Drafting e-mails and standard reports, many of which will be based on standard templates.
- Handling any filing required in the department and ensuring the necessary documents and records are
- updated and filed correctly.
- Updating regular trackers, excel sheets, data logs and reports.
- Identify and communicate any perceived discrepancies in reports to relevant stakeholders.
- Confirm daily information with the park duty manager to ensure accuracy and transparency when completing daily reports.
- Send daily SMS message to key stakeholders.
- Participate in regular crisis management refresher trainings as required by the department.
- Ensure timely communication in the event of a crisis event.
- Participate in regularly scheduled crisis management trainings and scenarios.
- Support department teams with Kronos administration
- Any other related duties as assigned by the department.
Requirements for Role of Communications Control Coordinator
- Higher secondary or equivalent
- 6 months of experience working in an operational department within the hospitality or leisure industry (i.e. Operations, Guest Services, Park Services or Security)
- 6 months experience in an administrative role.
Skills And Knowledge Desired
- Excellent communication skills (reading, writing, and speaking) in English.
- Ability to use Microsoft Office to a good standard (Word, Excel and PowerPoint).
- Â Good problem solving skills.
- Analytical skills (to identify trends in provided data).
- Â Ability to act quickly and think on your feet.
- Knowledge of attractions, specifically Operational departments (i.e. Operations, Guest Services, Park Services and Security)
Strategic Sourcing Senior Manager Miral Experiences Abu Dhabi
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