Marriott International
The Ritz-Carlton Ras Al Khaimah Al Wadi Desert Marriot International is presently accepting applications from suitable candidate for the job role of F&B Captain. The selected candidate will be responsible to oversees the food and beverage service, ensuring high-quality guest experience and smooth operation of dining areas.
Responsibilities of F&B Captain
Job Specific Duties
- Communicate service needs to chefs and stewards throughout functions.
- Total charges for group functions, and prepare and present checks to group contacts for payment.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
- Ensure proper centerpieces are displayed on every table.
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
- Check in with guests to ensure satisfaction.
- Set tables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Maintain cleanliness of work areas throughout the day.
General Duties
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested by Supervisors.
Requirements of F&B Captain
- Minimum secondary education .
- Minimum 2 – 3 year food and beverage serving experience.
- Minimum 1 year Captain/Team-leader in a luxury hotel or restaurant.