Al Masaood
Al Masaood is presently accepting applications from suitable candidate for the job role of Field Services Engineer in Dubai. Candidate will play a crucial role in ensuring the reliability, maintenance and repair of electrical motors, generators and alternators used in industrial and commercial applications. Candidate expertise will be instrumental in diagnosing issues, performing on-site repairs and providing exceptional technical support to clients.
Responsibilities of Field Services Engineer
- Field Service and Maintenance: Conduct on-site inspections, troubleshooting, maintenance and repair of electrical motors, generators and alternators.
- Perform scheduled preventive maintenance to maximize equipment reliability and lifespan.
- Diagnostic Expertise: Utilize diagnostic tools and equipment to identify electrical and mechanical issues in motors and alternators.
- Analyze test results, interpret technical drawings and provide recommendations for repair or replacement.
- Technical Support: Offer technical guidance and support to clients, answering questions and providing solutions to motor and alternator-related issues.
- Assist customers in understanding maintenance best practices and optimizing equipment performance.
- Installation and Commissioning: Oversee the installation, commissioning and testing of new electrical motors and alternators.
- Ensure compliance with safety standards and manufacturer specifications.
- Documentation: Maintain detailed records of service activities, including inspection reports, work orders and equipment specifications.
- Provide accurate and timely service reports to clients and internal teams.
- Parts and Inventory Management: Manage and maintain an inventory of spare parts, tools and equipment needed for field service.
- Coordinate parts procurement and ensure availability for on-site repairs.
- Safety and Compliance: Adhere to all safety protocols and industry standards while performing field service activities.
- Promote a culture of safety among team members and clients.
- Client Relationships: Build and maintain strong client relationships by delivering exceptional service and exceeding client expectations.
- Address client inquiries, concerns and feedback in a professional and timely manner.
- Training and Knowledge Sharing: Stay updated on the latest advancements in motor and alternator technology and industry trends.
- Provide training and knowledge sharing sessions to clients and internal teams as needed.
Requirements for Role of Field Services Engineer
- Bachelor’s degree in electrical engineering or a related field.
- 2+ years experience as a Field Service Engineer specializing in electrical motors and alternators.
- Valid driver’s license and willingness to travel to client sites.
Skills & Knowledge Desired
- Strong electrical and mechanical troubleshooting skills.
- Proficiency in using diagnostic tools and equipment.
- Knowledge of safety regulations and compliance standards.
- Excellent communication and interpersonal skills.
- Customer-focused with a commitment to delivering high-quality service.
- Ability to work independently and in a team.