Al Ansari Exchange
UAE National Remittance Cashiers at Al Ansari Exchange is required to accurately perform all remittance transactions and other service transactions for the customers. Desirous candidates meeting the eligibility requirements are encouraged to apply.
Duties Of Remittance Cashiers
- Provides fast and excellent customer service to the customers in a very professional way complying with SGOT Rule (Smile – Greet – Offer – Thank).
- Respect and comply with AML rules, policy and procedures of the company at all times.
- Collect all supporting documents for the transactions conducted and arrange for keeping them in files as per the uniform filing system and AML policies of the company.
- Arrange for transfer of such documents to the warehouse.
- Resolve customer complaints independently, wherever possible.
- Read, understand, sign and follow all the announcements from the Head Office or Admin Office.
- Forward technical support requisitions to Admin Office.
- Respect office guidelines of the company and always keep the counter, drawers, tables and workplace neat and clean.
- Attend all telephone calls and give transfer rate / information as required by the callersm
- Identify and seize potential customers or business.
- Provide adequate and necessary information whenever required to Head Office, Administration office or various departments of the company.
- Promote and cross sell new products and services introduced by the company among customers.
- Convey his/her training needs to the Branch Manager and attend training programs.
- Adhoc assignments as required by the immediate line of authority.
Eligibility Requirements For Remittance Cashiers
The eligibility requirements for the role of Remittance Cashiers are as under:
- Bachelor’s Degree holder.
- At least 2 – 3 years of experience in cash handling and customer service.
Skills Desired
- Business Communication English (Oral & Written), Arabic would be an added advantage
- Professional relationship with both internal and external customers.
- Customer service skills.
- Ability to work under pressure.
- UAE driving license would be an added advantage.
- Computer Proficiency: MS Word, Excel & Power point.