The Spa Therapist at Sofitel Al Hamra Beach Resort Ras Al Khaimah is responsible to provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques. Currently a suitable candidate is being hired by the hotel for this role. This vacancy was published by the hotel on December 17, 2023. Submit your application now.
Responsibilities of Spa Therapist
- Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.
- Escort all guests to changing rooms, retail/relaxation area or next appointment.
- Greet all arriving and departing guests in treatment areas by name.
- Receive and respond to all guests concerns, comments or complaints with discretion and urgency.
- Advise all incoming guests of treatment procedures, special instructions and billing information.
- Communicate guest request preferences to relevant departments and co-workers.
- Provide respect, sensitivity and concern for guests needs with a professional and pleasant manner.
- Maintain positive guest relations at all times, including in-house, external, residents and telephone enquiries.
- Accommodate VIP guest preferences.
- Practice professionalism in every situation with management, guests and employees, treating each person with respect and integrity.
- Maintain the confidentiality policy for all guests and employees.
- Maintain guest history files.
Eligibility Requirements
The requirements of Spa Therapist are as under:
- Certification/diploma in spa treatments or therapis.
- At least 2 year of experience in similar role.
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