Seddiqi Holding is actively seeking a candidate for the role of Client Relations Executive in Corniche Rd W, Al Kasir, Al Marina, Abu Dhabi, UAE. This is an Intermediate level full time job. And salary can range between 8000-15000 AED/month.

Responsibilities of Client Relations Executive

• Client Experience: Greet customers when they enter the store and give a positive first impression.
• Create a memorable experience for all clients being celebrated in the boutique.
• Make sure the VIP visitors are comfortably seated and provided with their hospitality requirements, including refreshments, coffee, tea, and water.
• Assess the requirements of the clients and channel it to appropriate sales team member within the boutique.
• Manage the reception of clients according to the maximum capacity allowed within the BTQ to ensure every walk in is attended by a sales consultant.
• Demonstrate a high level of interpersonal skills while interacting with queuing clients.
• Interduce the client to the reception process (aftersales, allocation, normal walk in) process within the Boutique.
• Manage client appointment system in coordination with the boutique team.
• Ensure a meticulous operation for scheduled celebration well in advance (Instore client celebrations)
• Maintain a good relationship with vendors and suppliers supplying all celebration related orders.
• Capture all interactions with visiting clients (walk-in allocation after sales) in SIMS for better visibility for management.
• Team Management: Ensure hospitality team presence all the time around the VIP lounge to swiftly attend to the client’s hospitality orders.
• Present self as a role model demonstrating top class appearance, hygiene and conduct for self and hospitality team.
• Manage the roster of the hospitality team.
• Be proactive and identify areas of improvement and share feedback
• Boutique Operations: Know-how of all facilities in the boutique.

What you will do more

• To ensure timely replenishment of boutique hospitality supplies such as water, coffee capsules, milk, refreshments, glassware and cups.
• Coordinate with the Boutique Manager and furnish them with a comprehensive report detailing the events and activities that took place within the boutique the previous day.
• Proactively Inform Boutique Manager about potential customer complaints/ frequent customers inquiries.

Requirements for Role of Client Relations Executive

• A Bachelor’s Degree in business administration, marketing, communications, or a related field.
• 1-3 years of relevant experience in hospitality or aviation.

Skills And Knowledge Desired

• Possess excellent verbal, and public speaking skills.
• Perfect time management skills to ensure not to delay services to clients.
• Possess vibrant attitude and polite personality.
• Possess top-notch skills in customer service.
• Ability to work flawlessly and effortlessly under stress and pressure.

Luxury Sales Consultant Seddiqi Holding Dubai