IT Support Associate BFL Group Dubai

BFL Group is currently looking to hire a candidate for the job role of an IT Support Associate in TechnoPark, Dubai, UAE. This is an Intermediate level full time role. For this position salary ranges from 6000-12000 AED, which may be slightly negotiable during the interview process.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, scanners and handheld devices, WIFI etc.
• Monitoring and maintaining computer systems and networks.
• Providing technical support across the company (this may be in person or over the phone).
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Repairing and replacing equipment as necessary.
• Switch configuration and trouble shooting.
• Support the roll-out of new applications.
• Set up new user accounts and profiles.
• Conducting electrical safety checks on equipment.
• Supporting the roll-out of new applications.
• Manage Backups, Email systems and Licensing renewals.
• Manage/Troubleshoot MS Teams, Office365, GMAIL, VPN and Remote Connectivity.

Requirements for Role of IT Support Associate

• A Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2 years relevant experience
• Strong experience in handling Windows Server, Network Firewalls , access points.

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