Boutique Manager is looking for self-driven Boutique Manager (Aesop) with customer centric mindset for an amazing new store opening in Dubai Airport, Dubai, UAE. To succeed in the role, candidate must be proven retail professional with well-developed business acumen & leadership skills. This is a Senior level full time job. And salary can range between 15000-25000 AED/month.

Responsibilities of Boutique Manager

• Boutique Performance and Operation:
• Actively contribute and assist in developing strategies in collaboration with Area Manager to increase store traffic; optimize profitability; develop high potential customers; Promote brand awareness, establish market/store presence, and capture competitive market share and work towards implementing these strategies within the store.
• Drive and maximize sales performance of the team to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement.
• Develop and implement sales action plans in collaboration with the Area Manager to enhance sales for the various product lines.
• Communicate company set KPI’s; identify and implement strategies to ensure performance standards are met for all the KPI’s.
• Analyze the store’s monthly performance, reporting current business trend to cover every aspect of your store, as well as competitor performance to ensure an increase in market share.
• Overlook daily operations like administration, inventory management, VM, and replenishment.
• Team Leadership and Development:
• Provide a clear vision to the team about the business and store’s vision and key directions.
• Create and maintain a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
• Develop effective communication channels within and outside the store including daily store briefings; communicate current business trends and relevant updates covering all relevant topics and information that will support and enhance sales performance, customer service, operations, product/brand knowledge.
• Provide on-going training and development to the team in the area of operating standards, customer service and product knowledge.
• Ensure a consistent and effective in-store onboarding experience for all new hires.
• Oversee the preparation of accurate daily, weekly and monthly schedules, by analyzing peak hours to ensure adequate floor coverage.

Customer Service & Product Management

• Lead the team in executing an exceptional customer service experience and create memorable moments by exceeding their expectations.
• Ensure staff is trained with products and demonstrating to customers at all times.
• Resolves customer complaints and responds to comments in a timely and professional manner.

Requirements for Role of Boutique Manager

• Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field
• Minimum of 5 years’ experience in retail store operations, 2 of which in a managerial position within Beauty or Fashion.
• Experience in leading a sizeable team.
• Experience in Duty Free is advantage.

Skills And Knowledge Desired

• Strong negotiation and strategic communication skills.
• Organizational and time management skills.
• Excellent interpersonal skills and the ability to build working relationships.
• Ability to prioritize and multi-task.
• Arabic language is advantage.

Sales Consultant Seddiqi Holding Sharjah