Al-Futtaim Group
Al Futtaim Group is presently looking for a suitably qualified candidate for the job position of a Service Advisor in UAE. The candidate will ensure a professional customer journey, customer retention and company’s profitability. Desirous candidates meeting the eligibility criteria should apply hurriedly before due date.
Duties of Service Advisor
- Ensure customer retention by implementing AF Standard and principle process.
- Customer service values and AF values are executed at all times.
- Ensure quality is maintaining at all time.
- Increase profitability through sales and upselling incremental packages (product, service) the company offers.
- Implement 5S at work.
- Perform all duties and responsibilities mentioned in the business SOP.
- Compliance with health and safety requirements of the company and preventing any harm to the environment.
- Learning and development by upgrading themselves with new technology, work procedures, time standards and relevant technical know-how to maintain or improve work productivity and quality.
Job Requirements For Service Advisor
Qualification
- Diploma / Degree in Engineering (Mechanical/ Automobile).
Experience
- 3-6 years in a reputed workshop as B&P Advisor.
Skills & Knowledge Desired
- Knowledge of Body parts and general mechanical components of repair of Body & Paint.
- Strong communication and interpersonal skills able to drive best practices and productivity.