Relationship Manager Priority Banking National Bank of Fujairah

An exciting job opportunity has been announced at National Bank of Fujairah for UAE nationals for role of Relationship Manager Priority Banking. The selected candidate for this role will be assigned to work at nbf branch in Abu Dhabi. This vacancy was posted by the bank on 25 November 2023 and is open to receive applications.

Job Purpose of A Relationship Manager Priority Banking

• To relationship manage Priority Banking customers in assigned region to achieve the financial & service levels targets.
• To liaise with Regional & Branch Managers accordingly to market & serve Priority Banking segment.
• Provide market / customer feedback to line manager for consideration.
• To drive overall customer origination of New to Bank & New to Product customers within assigned region.
• Grow segment accounts base and increase forward/backward cross sell suite of applicable products, Investments, liabilities, assets etc.
• To profile customers & market applicable investment products and provide advisory services to HNWI.
• To liaise with relevant departments to ensure best practice overall customer experience & development of product suite.
• Directly responsible for relationship management of selected / assigned customers within the segment.
• Work closely with Branch Managers, Investment Solutions, C&IB, credit & remedial to ensure that financial objectives of business segment are met.

Responsibilities of Relationship Manager Priority Banking

• To meet thi financial objectives of business segment.
• Provide exceptional customer experience delivery.
• Deliver budgeted origination of New to Bank (NTB) & New to Product (NTP) customers using Relationship Managers & branch distribution channels.
• Ensure focussed communication of NBF’s Priority Banking products & propositions to existing & potential customers.
• Provide support to retail credit team in ensuring portfolio quality of retail assets by providing market intelligence & early alert signals on attrition.
• Compliance with processes, policies & items governing KYC, AML and customer due diligence policies & procedures.
• Monitor & review products, service levels & processes & provide innovative solutions to address challenges faced.
• Perform tasks of financial promotion, collection of required information and data and evaluation of client’s capability and tendency to afford risks (Risk Profile) along with the detailed works related thereto.
• Deliver sales objectives of investment products to segment & provide advisory services to HNWI.
• Compliance with customer TATs, internal SLAs and Consumer Protection minimizing rejection rate of customer applications.
• Coordinate with stakeholders where applicable to minimize to minimize rejection rate of customer applications.

Qualification & Experience

• A minimum of master’s degree in Business Management/ Chartered Accountancy.
• Securities and Commodities Authority Promoter license .
• 8+ years of retail banking experience with 2+ years in Priority Banking segment similar field.
• Preferably in the employee banking or similar aspects of personal banking. UAE experience highly desirable.

Skills & Knowledge Desired

• Strong interpersonal and team working skills.
• Outstanding communication skills (both verbal and written[
• Strong conceptual, planning and directing skills.
• Cultural awareness and knowledge.
• Sound analytical skills & commercial awareness.
• Relevant product, sales & distribution and industry knowledge.
• Bi-lingual (preferable).

Procedure to Apply

If you wish to grow with us, please apply now and become part of National bank of Fujairah. To apply for the job of Relationship Manager Priority Banking, please use the Apply Now button. It will redirect you to the official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck !

Customer Relations Officer National Bank of Fujairah

Tagged as: Branch Manager