Job Detail
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Job ID 12359
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Career Level Intermediate
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Experience Fresh
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Gender Female|Male
Job Description
Al Danah Charter School(Aldar Education) is currently seeking suitable candidate for position of Operations Manager. As a member of the school senior leadership team, directly supporting the Principal, the Operations Manager (OM) will be fully responsible to effectively lead all Operations, Support Service and select Administration related activities and ensure the school(s) complies with all Aldar Education Policy, Procedures, HSE, Audit and Regulatory directives within daily school operations.
Responsibilities of Manager Operations
- To be responsible for the organisation and delivery of operations, administration (customer service) and support service teams across the School(s). Implementing a ‘service culture’ and ensuring efficient, effective staff deployment and, with the Principal, recruitment of high calibre candidates to join the Aldar Education operations and support service teams.
- To support and advise the Principal, Senior Leadership and Aldar Education HQ on operational and HSE matters and be accountable for their effectiveness using robust performance management systems.
- To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on Audit and Regulatory Compliance matters, ensuring that schools maintain compliance throughout the year in all authority and internal audit visits.
- To support the Principal in achieving the key strategic objectives for the School through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services.
General Operations
- To support the Principal in implementing the agreed business strategy for the School.
- Development and implementation of policies, systems, processes and student safeguarding measures in conjunction with the Aldar Education HQ ensuring all new policy and processes are school focused prior to implementation throughout the group.
- Be contactable outside of normal School hours, available to attend site to support the Operations Team when required inline with the Aldar Education Critical Incident Response Protocols.
Leadership & Management of Operations Manager
- Develop the performance and efficient working hours of the customer focused administration and support service teams to ensure high standards of service are maintained throughout the School(s) & that all teams provide a collegial efficient and effective service culture.
- Continuously review school support services operating models and staffing levels. Ensure the school suitably resourced to deliver key objectives whilst ensuring school financial & operational performance maintained.
- Lead the recruitment, professional development, appraisal and training of all operational staff. Ensuring that each member of the team undergoes an individual development plan to help the school in building.
Finance, Commercial & Procurement
- Lead on operational budget development.
- Continually reviewing opportunities for shared resource, cost and/or services across those schools they hold responsibility for to ensure that the schools benefit from improved access to service teams and physical resources (ie support staff, transport etc).
- Ensure Delegation of Authority processes & procedures followed all times.
Relationship & Stakeholder Management
- Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values.
- Ensure that schools are fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non renewal of contracts at school level.
- Understand the effects and implications of government policies, legislation and directives, developing effective strategies for current initiatives and long term educational trends and developments.
Health, Safety & Environment of Operations Manager
- To act as the responsible person for HSE effectiveness and ensure the School complies with current Health & Safety legislation and/or guidelines as issued by Aldar Education HQ advising the School Leadership team accordingly.
- To drive a positive and proactive health and safety culture throughout their teams and act as a champion for health and safety.
- Ensure all internal and external health, safety and environmental related audits are effectively co ordinated. Actions arising from such audits are completed in a timely and appropriate manner.
- Ensure health, safety & environmental inspections completed. Aldar Education standards and any actions arising from such inspections are completed in a timely and appropriate manner.
- To support the effective delivery of a health and safety committee within the school, which meets on a monthly basis.
Job Requirements of Operations Manager
- Minimum Qualifications: Bachelors (BSc) in business related subject; or
- Related industry qualification, of graduate level, for the assigned functional area(s).
- Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable.
- Minimum Experience: At least 5 years’ experience in a senior level position within an education or service oriented industry.
Skills & Knowledge Desired
- Fluent English communication skills, written and oral.
- Attention to detail with diligent follow up, and able to execute in a timely manner.
- Skilled in multi tasking and handling pressure.
- Organizational ability, of self and others.
- Forethought and forward planning (particularly as this relates to local Government compliance matters).
- Capable of influencing people and talented in networking with cultural sensitivity.
- Good interpersonal skills.
- Strong and consistent supervisory skills.
- Commercial acumen.
- Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
Facilities Manager Cranleigh Bahrain Aldar Education
Senior Leader Charter Schools Aldar Education
Manager Operations & Support Services Aldar Education (New School)
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