Waiter/ess Tean Jumeirah at Saadiyat Island Abu Dhabi

Full time @Four Seasons posted 1 year ago
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Job Description

An opportunity has arisen for a Waiter/ess to join Food & Beverage Department in Tean  Jumeirah at Saadiyat Island Resort . This is an entry level full time job. This vacancy was announced by the hotel on 13 March 2024.

Responsibilities of Waiter/ess

  • To follow proper payroll and uniform procedures.
  • To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.
  • To anticipate and service of guests’ requirements before requests is necessary.
  • To serve and clear food and beverage items in an unobtrusive and professional manner.
  • To be familiar with the beverage service including stemware used and appropriates garnishes.
  • To utilize a “Captain’s Pad” correctly and for the sake of communication.
  • To complete opening and closing side work as assigned and has all tables set according to standard.
  • To present menus and explanations for all menu items as well as specials of the day.
  • To present children’s menus, when appropriate, and describe specials.
  • To utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing closing readings.
  • To carry trays, bus and reset tables with linen, china, glass and silver.
  • To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
  • To ascertain a guest’s satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
  • To service all needs for private dining room or private function.
  • To report any accident or guest complaint immediately, no matter how minor, to a manager.

Additional Responsibilities

  • To recognize and address potential disruptive or undesirable guests.
  • To respond properly in any hotel emergency or safety situation.
  • To move tables and chairs
  • To breakdown any buffets, displays or side stations when needed
  • To clean service area when needed.
  • To perform other tasks or projects as assigned by hotel management.
  • To retrieve and stock all linen, china, silver, glassware and food and beverage items.
  • To provide unobtrusive and professional service.
  • To serve a dish to guests while explaining the contents and preparation.
  • To provide water, bread and butter service throughout the meal to guests.
  • To offer coffee or tea and serve any requested according to Jumeirah at Saadiyat Island standards.
  • To report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
  • To carry and break down trays properly and safely.
  • To clear tables and reset them for specific number of persons.
  • To provide quick and attentive assistance to any mishap in the restaurant.
  • To sweep/vacuum the floor before a shift if needed.
  • To attends all the training subjects to the service colleagues and follows all rules and policies of the hotel
  • To handle cash and credit card procedures according to the guidelines of the accounting department
  • To identify potential problems and ask for assistance before breakdown occurs
  • To provide lateral service within the hotel whenever needed
  • Must be lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.

Requirements of Waiter/ess

  • High school diploma or certification in hospitality management.
  • 2 year minimum experience working in a multi cultural / 5 star hotel environment.

Skills and Knowledge Desired

  • Ability to handle large restaurants and guest volumes on a daily basis.
  • Should be able to work under pressure in a customer service environment

Waiter/ess White Jumeirah at Saadiyat Island Abu Dhabi

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