Waiter/ess Jumeirah Saadiyat Island Abu Dhabi
Full time @Four Seasons posted 9 months ago Shortlist Email JobJob Detail
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Job ID 11173
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Career Level Fresh
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Experience Fresh
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Gender Female|Male
Job Description
An opportunity has arisen for a Waiter/ess to join Food & Beverage Department in Jumeirah at Saadiyat Island Resort at Mare Mare. This is an entry level full time job. There is no nationality and gender restriction for this job, all nationality and both males and females can apply for this job.
Responsibilities of Waiter/ess
- To follow proper payroll and uniform procedures.
- To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.
- To anticipate and service of guests’ requirements before requests is necessary.
- To serve and clear food and beverage items in an unobtrusive and professional manner.
- To be familiar with the beverage service including stemware used and appropriates garnishes.
- To utilize a “Captain’s Pad” correctly and for the sake of communication.
- To complete opening and closing side work as assigned and has all tables set according to standard.
- To present menus and explanations for all menu items as well as specials of the day.
- To present children’s menus, when appropriate, and describe specials.
- To utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing closing readings.
- To carry trays, bus and reset tables with linen, china, glass and silver.
- To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
- To ascertain a guest’s satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
- To service all needs for private dining room or private function.
- To report any accident or guest complaint immediately, no matter how minor, to a manager.
Additional Responsibilities
- To recognize and address potential disruptive or undesirable guests.
- To respond properly in any hotel emergency or safety situation.
- To move tables and chairs
- To breakdown any buffets, displays or side stations when needed
- To clean service area when needed.
- To perform other tasks or projects as assigned by hotel management.
- To retrieve and stock all linen, china, silver, glassware and food and beverage items.
- To provide unobtrusive and professional service.
- To serve a dish to guests while explaining the contents and preparation.
- To provide water, bread and butter service throughout the meal to guests.
- To offer coffee or tea and serve any requested according to Jumeirah at Saadiyat Island standards.
- To report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
- To carry and break down trays properly and safely.
- To clear tables and reset them for specific number of persons.
- To provide quick and attentive assistance to any mishap in the restaurant.
- To sweep/vacuum the floor before a shift if needed.
- To attends all the training subjects to the service colleagues and follows all rules and policies of the hotel
- To handle cash and credit card procedures according to the guidelines of the accounting department
- To identify potential problems and ask for assistance before breakdown occurs
- To provide lateral service within the hotel whenever needed
- Must be lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.
Requirements of Waiter/ess
- High school diploma or certification in hospitality management.
- 2 year minimum experience working in a multi cultural / 5 star hotel environment.
Skills and Knowledge Desired
- Ability to handle large restaurants and guest volumes on a daily basis.
- Should be able to work under pressure in a customer service environment
Waiter/Waitress Khaleej Times Dubai – 14th March 2024
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