DAMAC Group
DAMAC Group UAE is presently hiring dedicated & hardworking candidate for the job position of a Runner. The incumbent will be responsible to perform administrative tasks/duties at DAMAC Towers by Paramount Hotels & Resort. This job has been posted by group’s career page on 10 November 2023 and is welcoming applications from all interested candidates.
Job Purpose of A Runner
Deliver luggage, guest belongings, messages and faxes efficiently and with utmost responsibility / care.
Job Duties of A Runner
- Comprehensive knowledge of the Hotel, including all departments, services and outlets.
- Always have a smiling, helpful and friendly attitude towards guests and provide professional welcoming services to all incoming / outgoing guests.
- Assist guests with directions within the hotel i.e. guiding them to their room or any other desired place.
- Assist guests with loading/unloading of luggage as well as shifting it to the room with utmost care.
- Issue tags to luggage items of each guest.
- Deliver faxes, messages, parcels, mail and newspapers to guest rooms in a timely manner after necessary verification from guests about name & room number.
- Act as a sales person of paramount Hotel and is able to sell our products
- Follow all relevant SOP’s, policies and procedures of paramount Hotel.
Qualification & Experience
- Secondary education or equivalent.
- Minimum of 1 year experience as runner in an international five star hotel with more than 500 rooms.
- Knowledge of basic hospitality and guest services.