The Clinic Coordinator at Ajman University is responsible for managing and coordinating the daily operations of the university clinic, ensuring the efficient delivery of healthcare services to patients, doctors, and staff.

Responsibilities of Clinic Coordinator

• Ensuring effective operation of clinical practicums by organizing, supervising & evaluating clinical sites, preceptors & patients.
• Monitoring Patient placements and clinical records.
• Maintaining and obtaining contracts, mandatory legal documentation (license verification, liability insurance, qualifications of preceptors and preceptor orientation etc.).
• Handling communication related to clinic including but not limited to phone, WhatsApp and email.
• Creating and managing assigned databases to ensure complete and accurate information. Compiles reports and communicates data to appropriate stakeholders.
• Ensuring databases are accurate, up to date, and easily accessible for relevant stakeholders.
• Promoting the clinic on social media and other platforms.
• Checking stock of equipment and informing management of shortages.
• Receiving patients, assisting them in opening treatment files, and supporting dentists in the efficient management and archiving of patients’ records.
• Using Clinic software to create and manage patients, dentists, schedules, treatments. Etc.
• Working on Insurance software to check eligibility and apply for insurance, handle insurance procedures, claims and payments.
• Collecting payments and logging it on to the university system.
• Performing miscellaneous duties as assigned by the line manager.

Job Requirements of Clinic Coordinator

• Bachelor’s degree in healthcare administration, or a related field.
• 1-3 relevant experience in clinic management or healthcare administration.

Skills & Knowledge Desired

• Excellent English verbal and written communication skills.
• Records maintenance skills.
• Very good skills in Microsoft package.
• Strong interpersonal and communication skills and the ability to work effectively with staff from diverse communities.
• Database management skills.
• Ability to resolve conflicts and address concerns in a professional manner.
• Proficiency in creating and managing databases to store and retrieve information.
• Ability to meet deadlines and manage resources effectively.

Working Conditions

• Work is normally performed in a typical interior/office work environment.
• Limited physical effort is required.
• No or very limited exposure to physical risk.

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