As a Security Coordinator, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Coordinator will also be required to investigate theft and support evacuation procedures.

Responsibilities of Security Coordinator

• Monitor and control staff entrances.
• Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately.
• Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained.
• Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies.
• Responsible for checking goods received out of hours.
• Maintain system that records the issue and receipt of departmental keys.
• Operate, check and monitor the CCTV system.
• Patrol the hotel on a regular basis ensuring fire walks take place and are recorded.
• Ensure safe passage of cash transfers within the hotel.
• Support evacuation of the hotel during fire alarm situations.
• Monitor suspicious packages and be aware of bomb and terror threat procedures.
• Provide secure storage for guest oversized items.
• Ensure hotel facilities and function rooms remain secure and locked when not in use.
• Maintain the Security Log Book and Incident Reports.
• Investigate and report all allegations of theft, criminal damage and other incidents.
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations.
• Liaise with Police in the absence of Security Team Leader.
• Report any maintenance or hazard issues to the supervisor on duty.
• Adhere to all Health and Safety Regulations.

Requirements of Security Coordinator

• High school graduate or above.
• SIA trained and licensed.
• At least 2 years of law enforcement experience either on a Security Bureau or military training
• Previous experience in customer service environment is a plus.

Skills and Knowledge Desired

• Good physical condition.
• Should be well versed in local law/government regulation.
• Absolute discretion and confidentiality regarding sensitive information.
• Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures.
• Positive attitude.
• Good communication skills.
• Good grooming standards.
• Ability to work under pressure, keeping calm in emergency situations.
• Ability to work on their own or in teams.
• First Aid.
• Knowledge of P.A.C.E.
• IT proficiency.

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