Job Detail
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Job ID 10412
- Career Level Fresh
- Experience Fresh
- Gender Female|Male
Job Description
As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests.
Responsibilities of Laundry Attendant
- Ensure support is provided to the laundry function when required.
- Complete wash cycles, folding of linen and correct storage.
- Manage guest requests in line with company brand standards and one call delivery deadline.
- Greet guests in public areas and rooms in a warm and friendly manner.
- Provide laundry, pressing, sewing, and other similar services to guests.
- Store soiled and damaged linen in soiled bags and dispose of it correctly
- Maintain the linen room and uniform store by ensuring that floors are stocked with the correct amount of each linen item.
- Report maintenance and hazard issues.
- Comply with hotel security, fire regulations and all health and safety legislation.
Requirements of Laundry Attendant
- Ideally have a vocational training within the laundry operation.
- 1-2 years previous laundry experience.
Skills and Knowledge Desired
- Positive attitude.
- Good communication skills.
- Ability to work under pressure.
- Ability to work on own or in teams.
- Respond to guest requests and deliver high levels of service.
- Methodical and well organised.
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