Job Detail
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Job ID 10304
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Career Level Fresh
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Experience Fresh
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Gender Female|Male
Job Description
Hotels/Restaurant industry is currently seeking a friendly and organized individual to join their team as a Hostess. The ideal candidate will play a key role in creating a positive first impression for their guests, ensuring a welcoming and enjoyable dining experience.
Responsibilities of Hostess
- Greet guests upon arrival, providing a warm and friendly welcome.
- Manage the waiting list and reservations, coordinating seating arrangements efficiently.
- Communicate with servers and kitchen staff to ensure a smooth flow of guest seating.
- Maintain cleanliness and organization in the reception and waiting areas.
- Provide accurate wait time estimates and manage guest expectations.
- Assist with taking reservations, answering phone calls, and addressing guest inquiries.
- Collaborate with team members to enhance overall customer satisfaction.
- Uphold company standards for customer service and guest relations.
Requirements of Hostess
- High school diploma or equivalent.
- Previous experience of less than 1 year in a hostess or customer service role is preferred.
Skills and Knowledge Desired
- Excellent communication and interpersonal skills.
- Ability to remain calm and organized in a fast paced environment.
- Positive attitude and a genuine desire to create a positive guest experience.
- Strong multitasking and organizational abilities.
- Professional appearance and demeanor.
- Familiarity with reservation systems is a plus.
- Flexibility to work evenings, weekends, and holidays.
Benefits
- Employee discounts on restaurant offerings.
- Opportunities for advancement within the hospitality industry.
- Positive and collaborative work environment.
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