Job Detail
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Job ID 10127
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Career Level Intermediate
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Experience Fresh
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Gender Female|Male
Job Description
Monitoring & Control Manager CCTV at Emirates Schools Establishment Dubai is responsible to oversee and manage the CCTV control room operations for 524 schools, 3 centralized CCTV Control rooms, ensuring high standards of security and safety. Lead a team of 38 employee with different skills, supervisor, and operators, and liaise with law enforcement agencies as necessary.
Duties of Monitoring & Control Manager CCTV
- Regular Review: Conduct regular reviews of security protocols and systems and the team to ensure effectiveness.
- Ensure the security team always maintains strict confidentiality and professionalism.
- Training and Development: Manage the training and professional development of the CCTV operator team.
- Control room and system checks: Manage and approve the maintenance request raise by the Supervisors.
- Data Out & Forensics Management: Receive requests, review, and approve, Calibration with external authorities.
- Performance Management: Foster a culture of continuous improvement and best practices in security monitoring.
- Analysis & Reports: Review the incidents reports from each central and footage to identify patterns and recommend security enhancements.
- Prepare a Quarterly report for overall operations to the Top Management.
- Continuous Improvement: Foster a culture of continuous improvement and best practices in security monitoring.
- Crisis Management: Lead crisis management efforts and coordinate responses to emergencies.
- Liaise with external agencies, including law enforcement and emergency services, as needed.
- Develop and implement standard operating procedures for monitoring, incident reporting, and emergency response.
- Coordinate the training and professional development of the CCTV operator team about managing crisis.
- Audit: Collaborate with the central CCTV control room team for periodic security audits and updates on best practices.
- Review and validate logs of all observations and incidents.
- Conduct regular reviews of security protocols and systems to ensure effectiveness.
- Ensure compliance with all relevant legal and regulatory requirements.
- Ensure the security team always maintains strict confidentiality and professionalism.
- Ensure compliance with all relevant legal and regulatory requirements.
Job Requirements of Monitoring & Control Manager CCTV
- Bachelor’s degree in criminal justice, security management or within a relevant field.
- 7+ years of experience in security operations, 3+years’ experience in team management.
Skills & Knowledge Desired
Deputy Telecom Manager Petrofac UAE
Child Protection Assistant Specialist Emirates Schools Establishment Dubai
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