Senior Waiter / Waitress Jumeirah Al Naseem Dubai

An exciting opportunity has arisen for a Seasonal Senior Waiter / Waitress – Food & Beverage in Jumeirah Al Naseem at King Salman bin Abdulaziz Al Saud Street, Madinat Jumeirah Resort, Umm Suqeim, Dubai, United Arab Emirates. This is a Senior level, time job. For this role salary ranges  between 10000-20000 AED which may be slightly negotiable during the interview process.

Responsibilities of Senior Waiter / Waitress

  • Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.
  • Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.
  • Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual.
  • Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
  • Informs Outlet Manager / Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.
  • Maintain good knowledge of the menu to answer questions the guests may have.
  • Maintain a thorough working knowledge of F&B SOPs and ensure these are upheld at all times through constant observation and coaching

Requirements of Senior Waiter / Waitress

  • Passion for delivering exceptional dining experiences.
  • High school diploma or equivalent or certification in hospitality.
  • 2 years of experience in the same position in a restaurant sector: within a 5-star hotel, luxury restaurant, or upscale bar setting.

Skills and Knowledge Desired

  • Fluent in English and an additional international language is a plus.
  • Knowledge of Food and Beverage applications: Micros and Sevenrooms.

Senior Waiter / Waitress Jumeirah Mina A’ Salam Hotel Dubai

Outlet Manager Jumeirah Al Naseem Dubai

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