RRMC Analyst EITC Dubai

  • Full time
  • Dubai, UAE
  • Posted 5 days ago
  • 10000-20000 AED / Month

Emirates Integrated Telecommunications Company

Emirates Integrated Telecommunications Company is presently hiring a suitably qualified candidate for the role of RRMC Analyst in Dubai. Aspirants meeting the eligibility requirements are encouraged to apply. Job ID for this vacancy is 11389.

Responsibilities Of RRMC Analyst

  • Monitor all IOC systems, networks and equipment proactively to ensure availability and performance.
  • Manage day-to-day operations activities and Ensure periodic reports are delivered to management in time and with anticipated quality.
  • Attend day to day LEA Request and meeting the SLA and maintain and update all relevant processes for activities related to the IOC Operations.
  • Manage vendors and service providers when it comes to Intelligence Operation center.
  • Ensure all hardware and software continually supported.
  • And provide status reports on system entities.
  • Ensure accurate realization is reflected in the financial system as well as goods receiving.
  • Conduct ongoing analysis of on the current operations to identify gaps and escalate recommendations to the direct line manager.
  • Ensure the existence of up-to-date documentation of network diagrams, system configurations, and assets details.
  • Interface regularly with other company departments, clients, and partners
  • Liaise with suppliers and update the knowledge base.
  • Ensure professional response to Low enforcement agency requests, and queries with respect to agree SLA/OLA.

Eligibility Requirements 

The minimum requirements for the role of RRMC Analyst are as under:

  • Minimum Bachelor Degree in Engineering or computer science.
  • International accreditation such as CCNA, MSCE, CISSP is preferable.
  • Minimum 0-2 years of experience in a security management role in telecom industry.

Desired Skills & Knowledge

  • Excellent understanding of management of security operations center and incident handling.
  • Experience using quality assurance techniques and strategies.
  • Experience balancing stress and workload to ensure success and continuity of operations.
  • Excellent Technical background on IP Routing protocols, QOS, MPLS. Firewall, servers etc.
  • Excellent understanding of security technologies and solutions such intrusion detection/prevention systems and Security Information and Event Management.
  • Good knowledge of ethical hacking techniques and methodologies.
  • Ability to create professional presentations using spreadsheets, pivot tables, etc.
  • Knowledge of innovative business processes and best practices to optimize efficiency and ensure team success.
  • Knowledge of security technology and/or Microsoft proprietary software and emerging industry trends.
  • Excellent grasp of MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.
  • Excellent English oral and written communication skills.
  • Ability to interact effectively at various social levels and across diverse cultures.
  • Ability to facilitate progressive change.
  • Ability to maintain a positive attitude and high motivation level focused on success.
  • Strong analytical and problem-solving skills.

Service Performance Analyst EITC Dubai

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