Host / Hostess Al Ain Rotana

Rotana Hotel & Resorts

Al Ain Rotana in Zayed Bin Sultan Street, Al Ain, United Arab Emirates  is currently looking for  dynamic, and self motivated Host / Hostess who will be responsible to receive and give a warm welcome to guests, providing an efficient and courteous approach at all times. This is an Entry level full time job. For this job the salary ranges from 3000-6000 AED/month which may be slightly negotiable during interview process.

Responsibilities of Host / Hostess

  • Offer consistently professional, friendly, warm and engaging service.
  • Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact.
  • Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner.
  • Set up the outlet prior to the business hours along with the service team.
  • Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables.
  • Observe the cleanliness and maintenance of the outlet and the entrance area.
  • Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact.
  • Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests.
  • Contribute in setting up the outlets database.
  • Reassure the guests’ satisfaction upon their departure.

Requirements of Host / Hostess

  • You should ideally have a diploma / degree in hospitality.
  • 2 years preferable previous experiences in the Food & Beverage Department within a hotel.

Skills and Knowledge Desired

  • You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written.
  • Multiple language ability is considered as additional advantage.
  • The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn.
  • You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed.

Key Competencies

  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork

Host / Hostess Rayhaan Hotels & Resorts Dubai

Host/Hostess Al Ain Rotana

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