GTB Implementation Manager Abu Dhabi Islamic Bank

Abu Dhabi Islamic Bank

Abu Dhabi Islamic Bank is presently hiring suitable candidate for the job role of Digital Program Manager. This is an intermediate level and full time role and for this job the salary ranges from 10000 AED to 18000 AED. The vacancy was announced by the bank on June 1, 2024.

Job Purpose of GTB Implementation Manager

  • Implement Integration of bank solutions with client systems for strengthening and sustaining long term relationships.
  • Act as point-of-contact for ADIB Direct mandate receipt and closure
  • Assist in cash & channel strategy projects for CASA, revenue, dormancy & utilization
  • Assist in cross sell GTB products to existing clients

Responsibilities of GTB Implementation Manager


  • Responsible for coordinating Implementation related registration documentation with the client for GTB cash & trade channel products.
  • Lead simple (ADIB Direct) as well as complex implementations (SWIFT, H2H, collections, Liquidity, etc.) for GTB clients.
  • Lead/coordinate implementing GTB products at customer site.
  • Lead/Coordinate GTB product trainings for GTB clients.
  • Ensure that implementation is done within client agreed timelines and are within regulatory policies.
  • Update activities on CRM & internal trackers.
  • Coordinate with GTB vendors as required for implementations.

Digitization GTB Implementation Manager

  • Assist e-penetration strategies
  • Assist dormancy reduction strategies
  • Assist channel payment utilization strategies

Cross selling & Commercialization

  • Attempt to cross sell GTB products during implementation discussions
  • Support launching of channel cash and trade products


  • Escalate sensitive/delayed cash & ADIB Direct BAU issues for quicker resolution
  • Assist service team on escalated issues to help resolution
  • Conduct Call back verification on all GTB product registration forms
  • Coordinate signature verification on all GTB product registration forms


  • Complete all mandatory class lead and e-learning on time.
  • Complete your mid-year and end-year appraisals on time.

Requriements of GTB Implementation Manager

  • Bachelors degree in Business, Accounting, Finance or related field.
  • Minimum 2  years of experience in similar role.

Skills and Knowledge Desired

  • Very good understanding of Corporate online platforms, cash/trade collection & transaction solutions and general processes.
  • Good understanding of SWIFT system & H2H protocols & solutions.
  • General understanding of client documentation signature verification, Call Back and archival processes.
  • Very good understanding of SWIFT messaging, H2H client integrations, Remote cheque scanning & printing, Cash Deposit Machines and Microsoft Power Point/excel usage.
  • Good presentation, training and communication skills to group audiences.
  • Good understanding electronic payment operations and support structure.

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