Full time Offered Salary : د.إ30,006,000.0 - د.إ30,006,000.0 / Monthly

Waiter/Waitress Pullman Dubai Jumeirah Lakes Towers Accor

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Job Description

Waiter/Waitress at Pullman Dubai Jumeirah Lakes Towers Accor is responsible to provide prompt and courteous F&B service to the Hotel’s guests. The vacancy was announced by the hotel on February 29, 2024 and is open to receive application.

Responsibilities of Waiter/Waitress

  • Read daily events, to acknowledge any VIP’s arrivals.
  • Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
  • Serve and clear food and beverage items in an unobtrusive and professional manner.
  • Utilize the POS system to ring up sales, print checks, close checks and complete cash out procedures.
  • Carry trays, bus and reset tables with linen, china, glass and silver.
  • Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolve.
  • Follow cash and credit card procedures according to the guidelines of the accounting department.
  • Maintain a clean, neat and orderly restaurant throughout service.
  • Polish silver, refill salt, pepper and sugar, creamers, etc.
  • Ensure that work station is stock with appropriate condiments at all times.
  • Report any guest comments regarding food and beverage to manager
  • Conscientious handling and maintenance of operating equipment.
  • Learn and adhere to safety, sanitation and hygiene policies.
  • Maintain good working relationships with colleagues, and all other departments.
  • Maintain complete knowledge of all F&B services, outlets and hotel services/features.
  • Perform opening/closing side duties as assigned and set all tables according to standards.
  • Report to manager any kinds of deviation from set standard and procedures.
  • Ensure that all service and storage areas are kept safe and clean.
  • Help minimize waste, neglect, breakages and mishandling of supplies and equipment.
  • Carry out light cleaning and maintenance of the outlet.
  • Assist other Food & Beverage Outlets in their operations during peak hours if needed.

Requirements of Waiter/Waitress

  • Secondary education.
  • Minimum 1 year food and beverage serving experience.
  • Previous public contact and/or cashiering experience.

Skills and Knowledge Desired

  • Good Reading, writing and oral proficiency in the English language.
  • Must be well presented and professionally groomed at all times.
  • Able to account and handle cash effectively and efficiently.
  • Good communication and customer contact skills; good problem resolution skills.
  • Basic F&B product knowledge.
  • Team player with strong interpersonal skills and attention to detail.

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