Rotana Hotels & Resorts
.An exciting opportunity has been announced by for the job role of Waiter / Waitress by Media Rotana. The job holder will be responsible to provide professional service to guests, ensuring their restaurant visit will become a memorable dining experience. The hotel published this job on 17 January 2024. If you are willing to go for this role, submit your application now.
Responsibilities of Waiter / Waitress
- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
- Greet and seat customers and serve them in a professional, discreet and personalized way.
- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
- Consistently monitor quality of food & beverage
- Practice good customer relations and attend to customer complaints / queries satisfactorily.
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
- Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene).
- Ensure minimum wastage, breakage and spoilage.
- Actively use up selling techniques to exceed guest expectations and increase revenue
Requirements of Waiter / Waitress
- Diploma in hospitality or a vocational training in food & beverage.
- 1-2 years experience as a Waiter / ress in a high volume restaurant.