Technology Support Engineer Plum Jobs Dubai

Plum Jobs is associated with the client who is specialized in the development, installation and maintenance of data solutions for enterprise clients. The client is recruiting a UAE experienced hardware and software Technology Support Engineer to join their Dubai team. This role will provide enterprise 1st line and field support to diagnose, troubleshoot and resolve hardware and software issues within specified SLAs. Candidates must have experience of Linux and Windows application, database and cloud servers. 

Responsibilities of Technology Support Engineer

• Install and configure devices and sensors deploy new hardware and upgrades for existing equipment.
• Maintenance of Linux and Windows application, database and cloud servers.
• Configure and maintain database servers and processes.
• Perform disaster recovery operations and data backups.
• Assist developers with query tuning and schema refinement.

Requirements of Technology Support Engineer

• Bachelors degree in Information Technology or Computer Science.
• Currently living in the United Arab Emirates must be able to live and work in Dubai.
• 4 – 8 years’ technology support engineer experience managing SQL Server databases, network configuration, monitoring system’s health and performance to ensure high levels of performance, availability, sustainability & security.
• Minimum 2 years’ hands on experience in Linux.
• UAE driving license is a strong advantage.

Skills and Abilities Desired

• Fluent in English as this is a client-facing role.
• Self-motivated, proactive and results driven.
• Professional interpersonal, presentation and communication skills.

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