Spa Host/Beauty Coach Anantara Hotels Resorts & Spas

Anantara Hotels Resorts & Spas is presently hiring Spa Host/Beauty Coach for its Qasr Al Sarab Desert Resort by Anantara in Abu Dhabi. This vacancy was announced by the hotel on 1 December 2023 and is open to receive applications.

Duties of Spa Host/Beauty Coach

• To provide courteous and professional service at all times.
• Welcome Guests, greet guests/members and explain/upsell the facilities, products, and services available. Be proactive and ascertain individual needs.Give tours of the spa as required.
• Answers all telephone communication within three rings while observing standards, etiquette and professionalism at all times.
• Schedule reservations of Spa and salon services & coordinate team members schedule to ensure prompt service.
• Ensure guest / member satisfaction at all times by ensuring that safety and service is always the Spa’s first priority.
• Administration Duties: Filing, products supply inventory, updating guest’s profile and other required to support management and operations.
• Provide accurate information about facilities in person and via telephone.
• To report all problems or complaints related to the Spa. Communicate via logbook, daily briefings, and staff meetings, depending upon urgency.
• To liaise with all related departments such as confirm reservations, process engineering requests and maintain cleanliness.
• Record in appropriate logbook any guest requests, complaints or engineering requests.
• To understand all current activities and promotions within the Anantara Spa and the Hotel.
• Maintain daily operations including opening, operating and closing procedures. Consistently fill in the reception and reservation checklists.
• Participate in any scheduled training programs and attend the internal Spa meetings.
• Control entry into all areas by restricting all unauthorized individuals.
• Collect money or other suitable payment from guests for all services and products rendered.
• Operate Spa’s operating system (Spa Booker)
• Perform clerical duties.
• Maintain office files and records.

Qualification & Experience

• Minimum a high school.
• Professional certification or diploma in spa or beauty related work field.
• 1 year of experience in similar or related position.

Restaurant Manager Anantara Hotels Resorts & Spas