Shop Manager BFL Group Dubai

Shop Manager (Native Arabic speaker) at BFL Group in TechnoPark, Dubai, UAE will be responsible for the overall daily operations of the shop, ensuring efficiency and profitability. Their primary duties include staff management, facilitating customer service and meeting sales and financial targets. This is an Intermediate level full time job. And salary can range between 10000-20000 AED/month.

Responsibilities of Shop Manager

• Develop store strategies to raise customers’ pool, expand store traffic, and optimize profitability.
• Meet sales goals by motivating, mentoring, training, and providing feedback to store staff.
• Manage and oversee shop operations, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability.
• Enforce exceptional customer service, setting criteria for the staff, establishing security and safety measures, and ensuring health and safety compliance.
• Manage loss prevention through security requirements and monitoring strategies and checking paperwork and inventory levels.
• Complete store administration and ensure compliance with policies and procedures.
• Report on buying trends, customer needs, profit, etc.
• Deal with all issues that arise from staff or customers.
• Oversee the organization and safekeeping of vital employee documents, including contracts, Certificates of Compliance (COC), and store licenses, ensuring they are securely stored.
• Guarantee that all employees receive essential notifications and onboarding support from the relevant authorities through efficient coordination.

Requirements for Role of Shop Manager

• Bachelor’s degree in business administration, retail management, or a related field.
• A minimum of 5 years of related working experience in retail shop management.

Skills And Knowledge Desired

• Native Arabic speaker is a must.
• Strong oral, written, and inter-personal communications skills, adept at dealing with and engaging people at all levels.
• Strong leadership and management skills.
• Strong quantitative and analytical skills.

Senior CRM Executive BFL Group Dubai