Services Supervisor Al Futtaim Real Estate UAE

Al Futtaim Group is currently looking for a Soft Services Supervisor in UAE. This position requires overseeing and coordinating various aspects of soft services, including but not limited to cleaning and housekeeping. The role demands effective leadership, meticulous planning, and good communication skills to maintain high standards of service delivery while adhering to company policies and client requirements. This is a mid level full time role. For this role the salary ranges from 4000 AED to 8000 AED, which may be slightly negotiatable during the interview.

Duties of Soft Services Supervisor

• Oversee day-to-day operations of the cleaning team, ensuring they are focused on cleaning-related tasks.
• Coordinate and delegate cleaning responsibilities and oversees overall performance of the site team and sub-contracted services.
• Guarantee adherence to cleaning standards in accordance with industry best practices.
• Professionally handle the scope and Key Performance Indicators (KPIs) to enhance the company’s positive image and reputation.
• Conduct fundamental cleaning training for staff, providing knowledge on standard machinery.
• Record staff attendance, maintain daily attendance records, and implement an effective documentation structure and key work processes for the contract.
• Communicate regularly with the client for daily reporting.
• Support the implementation of the computer-aided facility management (CAFM) system in the contract to enhance reporting efficiency and administrative effectiveness.
• Provide advice to the team and CAFM departments on schedule changes and suggest improvements.
• Report cleaning-related tasks and Health, Safety, and Environment (HSE) incidents.
• Conduct regular inventory audits of fixed assets and monitor the use of cleaning chemicals and other cleaning consumables or hygiene products.
• Generate completion reports and monitor consumption of resources.

Eligibility Requirements for Soft Services Supervisor

• Minimum Completion of Secondary Level of Education.
• Minimum of 3-5 years of experience working as a supervisor in UAE.
• Valid UAE Driving License.
• Experience and understanding of CAFM usage and functions.

Skills Desired

• Strong staff management skills.
• Operations Management (Planning & Organizing).
• Excellent verbal and written communication skills.

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