Service Advisor Automobiles Khaleej Times Dubai

Automobile industry is presently accepting applications from suitable candidate for the job role of Service Advisor. This vacancy was announced by the Khaleej Times on March 21, 2024. Candidates desirous for this role should submit their resume to begin with the application process.

Responsibilities of Service Advisor

• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
• Prepares a repair order showing time, cost and labor estimates for service.
• Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
• Explains the work performed and the repair order charges to the customer.
• Handles customer complaints.
• Schedules service appointments.
• Obtains customer and vehicle data prior to arrival when possible.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Establishes “promised time.” Checks with dispatcher, if necessary.
• Obtains customer’s signature on repair order; provides customer with a copy.

Requirements for Service Advisor

• High school diploma or Degree in Automobile.
• 7-10 years experienced service advisor for Garage in Dubai.
• Should have 5 years minimum experience in same field. UAE DL is advantage.

Skills and Knowledge Desired

• Good communication skill in English and Hindi.
• Excellent Problem solving skills.
• Good time management skills.
• Adaptability skills.
• Ability to work under pressure.
• Positive attitude.

Service Advisor Al Futtaim Automotive UAE

General Helper Khaleej Times Dubai

Logistic Coordinator Khaleej Times Dubai

Tagged as: Service Advisor