An exciting job opportunity has arisen for eligible candidate for position of a Senior Waiter at Jumeirah Al Naseem. This job has been posted by Jumeirah Group on 1 December 2023. If you are willing to go for this role, submit your application now.
Job Purpose of A Senior Waiter
To oversee and provide exceptional service in a dining establishment, managing and coordinating the activities of the waiter staff.
Duties of A Senior Waiter
- Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.
- Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.
- Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual.
- Identify and take all opportunities to enhance the quality of service.
- Informs Outlet Manager or Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.
- Maintain good knowledge of the menu to answer questions the guests may have.
- Maintain a thorough working knowledge of F&B SOPs and ensure these are upheld at all times through constant observation and coaching.
Qualification & Experience
- High School Diploma.
- Two years of restaurant experience in a 5-star hotel.
Skills Desired
- Demonstrate passion for quality and cooking.
- Fluent in English.