Senior Sales Support Associate PwC Dubai

Senior Sales Support Associate at PwC will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. This job has recently been announced by company’s career website under the job ID 496805WD. If you are willing to go for this amazing opportunity then, submit your applications now.

Responsibilities of A Senior Sales Support Associate

• Advise / counsel queries relating to PQs including but not limited FIA, ACCA, CMA, CPA, CFA, CIPD, DipIFR, CIMA, ICAEW, PwC’s Management Development Programme and non-PQs (open courses) directing students to the best suited programmes.
• Support personnel for customer interaction, engagement and relationship building.
• Convert leads to registered students status as per the sales targets.
• Support the entire sales process from lead generation and negotiation, to closing.
• Support Retail Sales.
• Incoming and outgoing calls to enquiries generated from marketing activities.
• Walk in clients.
• Cold calls.
• Contacting old or unqualified leads.
• Providing sales support.
• Support sales and other promotional events including but not limited to open days, info sessions, workshops, field trips, student benefit sessions, School and University career fairs, exhibitions and social events to generate leads.
• Communicating effectively with clients / customers, ensuring minimum response times.
• Updating and maintaining CRM to ensure validity and completeness.
• Conduct secondary research and cold calling to build PwC’s database.
• Assist in collecting payments, invoicing and liaising with finance on payment status.

Eligibility Requirements

The eligibility requirements for role of a Senior Sales Support Associate are as under:

• Bachelor’s degree in Business Administration or a related field.
• 2-3 years of experience in a similar role.
• Experience with cold calling will be preferred.

Knowledge & Skills Desired

• Excellent spoken and written English and Arabic skills.
• Excellent administrative and organisation skills.
• Professional yet approachable manner.
• High attention to detail.
• Ability to work effectively under pressure.
• Ability to work well in a team as well as independently.
• Flexibility in working hours (evenings, weekends as and when required).
• Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.
• Bilingual proficiency in Arabic and English (oral and written) is a plus.
• Business development and client relationship building skills.
• Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.
• Excellent project management skills.
• Knowledge in using technologies, and experience using Data Analytics tools is a plus.
• Commitment to valuing differences and working alongside diverse people and perspectives.

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