Senior Personal Banking Advisor — Ras Al Khaimah Full-time

We are hiring a Senior Personal Banking Advisor in Ras Al Khaimah, UAE. This Senior Personal Banking Advisor role is based in Ras Al Khaimah and offers a strong opportunity to build your career with Mashreq in the UAE. Read on for full details and how to apply.

About the Senior Personal Banking Advisor role

This Senior Personal Banking Advisor position suits a driven banking professional who enjoys client relationships and delivering results in a fast-paced Ras Al Khaimah environment.

To delight internal and external customers over the telephone.

• Interact with customers over the phone to understand their banking needs.
• Provide excellent customer service to achieve customer loyalty.
• Resolve problems over the telephone on the spot.
• Convert sales opportunities in order to meet financial targets.
• Clarify and explain procedures and products over the telephone.
• Capture and report customer feedback towards continual product development.

• University Graduate (preferably with some finance / banking or maths component).
• Bilingual.
• 1 – 3 years experience
• Very customer focused
• Computer literate
• Excellent communication skills
• Strong listening skills.

Responsibilities

• Interact with customers over the phone to understand their banking needs.

• Provide excellent customer service to achieve customer loyalty.

• Resolve problems over the telephone on the spot.

• Convert sales opportunities in order to meet financial targets.

• Clarify and explain procedures and products over the telephone.

• Capture and report customer feedback towards continual product development.

Requirements

• University Graduate (preferably with some finance / banking or maths component).

• Bilingual.

• 1 – 3 years experience

• Very customer focused

• Computer literate

• Excellent communication skills

• Strong listening skills.

About Mashreq in the UAE

Mashreq is one of the oldest and most awarded banks in the UAE, known for its digital-first approach and strong presence in Ras Al Khaimah. The bank offers professionals rewarding careers in retail, business and corporate banking across the Emirates.

Browse more finance jobs and roles in Ras Al Khaimah.

How to apply

Interested candidates can apply for this Senior Personal Banking Advisor role in Ras Al Khaimah through the official careers page. Visit the employer application page to submit your application.