Senior Fashion Consultant Maison Margiela Chalhoub Group Dubai

As a Senior Fashion Consultant at Maison Margiela (flagship brand linked to Chalhoub Group) in G Floor, Fashion Avenue, Dubai Mall – Dubai, UAE, candidate will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. This is a Senior level full time job. And salary can range between 5000-10000 AED/month. Jamila Attari Talent Acquisition Partner post this job.

Responsibilities of  Senior Fashion Consultant

• Will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Drive eNPS through people experience initiatives and culture.
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Ensure click and collect are conducted within SLAs (Service-level agreement)
• Properly capture customer data while adhering to the requirements of the marketing team.
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
• Support with in-store marketing events and activations.
• Keep abreast of all brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input to what’s working well/what’s not working well within the store.

Requirements for Role of Senior Fashion Consultant

• A Bachelor’s Degree in Fashion Design, Fashion Merchandising, Retail Management, or a related field.
• 2+ years experience in Client Centric Mindset with extensive within retail, assisting high-net-worth clients.

Skills And Knowledge Desired

• Strong English communication skills.
• Arabic Language is mandatory for this role.
• A strong client book within Luxury Fashion retail.

Benefits

A competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Talent Acquisition Trainee Chalhoub Group Dubai

Tagged as: Fashion Consultant