Al-Futtaim Group
Inspiring Moments, Enriching Lives
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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview Of The Role
The Sales Assistant is instrumental in driving sales, ensuring a positive customer experience, and maintaining the market hall area’s operational standards. They are responsible for sales generation, arranging products, and supporting tasks as assigned by the shopkeeper. Success is measured by meeting sales targets, adhering to company guidelines, and providing excellent customer service. The role requires a proactive attitude and a teamwork mentality to thrive.
What You Will Do:
- Meets or exceeds weekly sales targets.
- Provides customers with current relevant information.
- Participates in all market hall inventories.
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
- Greets customers immediately upon entering the store with a smile.
- Represents a positive attitude toward the merchandise, the brand, and the company.
- Provides a positive customer experience.
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
- Assumes and completes other duties as assigned by the shopkeeper.
- Participates in and attends all store meetings and other related functions.
- Follows IKEA policies and procedures 100%.
- Is punctual and adheres to designated work schedule.
- Is flexible and works well with peers and management to accomplish duties.
Required Skills To Be Successful:
- Excellent customer service skills
- Ability to meet and exceed sales targets
- Strong organizational skills in maintaining store standards
- Adherence to company policies and procedures
What Qualifies You For The Role:
- High School Degree
- 1 year of retail sales experience
- Good verbal communication skills
- Fit to lift certain products
- Ability to stand for a minimum of 8 hours
- Warm and friendly greeting
- Customer focus
- Adherence to Al-Futtaim and IKEA values
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