Four Seasons
An exciting job opportunity has been announced at Four Seasons Hotels for role of a Reservations & Communication Agent. The selected candidate will be assigned to perform his/her duties at Four Seasons Resort Dubai at Jumeirah Beach. Candidates fulfilling the eligibility criteria are invited to submit their applications.
Responsibilities of Reservations & Communication Agent
- The Core Agent is responsible for providing general information about the hotel and assisting callers.
- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Processes reservations from the sales office, other hotel departments and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Communicates reservation information to the front desk.
- Open and close the availability as and when required of hotel in all channels & website.
- Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers.
Requirements for Role of Reservations & Communication Agent
- Bachelor degree in hospitality Management or equivalent.
- At least 1-2 years experience in a similar role within 5* Luxury Hotels.
- Strong communication and customer service skills.
Procedure to Apply
If you wish to grow with us, please apply now and become part of the Four Seasons. To apply for job of Reservations & Communication Agent, please use the Apply Now button. It will redirect you to official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck!