DoubleTree By Hilton Sharjah Waterfront Hotel & Suites is presently accepting applications from suitable candidate for the job role of Reservations Agent. As  a job holder you  will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

Responsibilities of Reservations Agent

• Convert, quickly, inquiries into contracted business.
• Respond, positively, to sales inquiries to develop future sales leads.
• Identify sales leads, as appropriate.
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation.
• Maintain an accurate room status at all times.
•  Follow up on lost business and bring information about them to the knowledge of the department superiors.
• Provide prompt and efficient service while maintaining the hotels brand standards.
• Perform any other job duty as assigned by higher authorities.

Requirements of Reservations Agent

• Have a diploma / degree within the hospitality field.
• 2+ years previous experience in a Reservations environment

Skills and Knowledge Desired

• Passion for delivering great customer service
• A highly professional telephone manner and excellent communication skills
• Outstanding administration and organizational skills

Reservations Agent Kempinski Hotels Dubai

Bartender Embassy Suites Dubai Business Bay Hilton

Bartender Lah Lah Service Zabeel House The Greens Jumeirah