Process & Compliance Manager Al Futtaim Retail

Al Futtaim Group is currently looking for a Process & Compliance Manager in Dubai who will be responsible to support the brand with delivering an efficient agenda of Process, Control and Compliance, Change management and Training across the business, this includes the adherence to policies and guidelines set up for internal controls, system maintenance, external audit and risk management framework. Regular store & DC visits to monitoring the overall process followed by detailed reports. Drafting any process & mappings related to business requirements & supporting the teams accordingly. To Ensure that all system testing for any new business implementations are done and including the training to the teams. This is a senior level full time role. For this role the salary ranges from 6000 AED to 13000 AED, which may be slightly negotiatable during the interview.

Duties of Process & Compliance Manager

• Manage Internal Controls and Compliance.
• Approve & review internal controls and self-assessment check lists within the business key areas and functions.
• Developing an internal audit program across all functions , putting regular controls in the main processes ( like P2P, GRN , warehouse operations, AP & AR , B2B , Ecom, HR operations across all regions..etc).
• Preparing monthly summary reports with recommendations for the brand leadership team and having good collaboration with all functions to implement the necessary changes.
• Reviewing and advising on all internal audit reports of the stores for all brands / other wholesale and distribution business.
• Develop a data analytics reporting to manage non-compliance.
• Highlighting to the Senior Management areas of inadequate compliance performance.
• Ensure appropriate Retail End to End Processes exist that are clear and concise.
• Analyze Business / Store / Warehouse operations and workflow.
• Develop store & other functions SOPs with right RACI matrix in conjunction with functions’ deliverables, the store operations and Retail P&C.
• And also ensure smooth implementation and compliance checks.
• Review and where necessary revise and or amend the standard operating procedures to ensure brands have a full suite of policies and SOP aligned to the agreed processes.
• Ensure that policies are understood and adopted, and the right level of training is developed to ensure adoption.

What You’ll Do More?

• Approve and review close policies, procedures, standards and templates.
• Reviewing and modifying existing procedures to reflect changes in operations.
• Ensuring the periodic stock count for all stores are conducted within the stipulated period ensuring that the shrinkage has been properly computed and reported.
• Assist stores with the development and implementation of stock loss action plans.
• Spearhead the introduction of loss prevention technology, data analytics and technology such as RFID into the business to assist in the management of stock loss and minimize exposure.
• Assist all, with the process for any investigations that needed by the team.
• Fixed Asset stock count.
• Ensuring the preparation of the Store Procedure’s training material and provide training to the store personnel to facilitate a consistent implementation of the procedures across the brands.
• Spearhead the conduct of the training needs and content development (online, class room or written) for existing and new staff.
• Support and assist the business in all expansion/refurbishment’s projects on P&C aspect.
• Develop training and workshop capability in the division.
• Ensuring the preparation of the Store Procedure’s training material and provide training to the store personnel to facilitate a consistent implementation of the procedures across the brands.
• Oversee periodic review of response time of activities conducted by staff to determine if additional training sessions.

Eligibility Requirements for Process & Compliance Manager

• Bachelor’s Degree in Finance/ Accounting.
• 2-3 years of previous experience in retail, compliance, process audit, finance.

Skills Desired

• Business Analytics, Statistics.
• SOP driven, Process-optimization & benchmarking.
• Stakeholder engagement.

Retail Operations Assistant Manager Al Futtaim Retail Dubai