Payments Recovery Officer Full-time

Guildhall is proud to be representing one of Dubai’s most up-and-coming real estate developers in their search for a Payments Recovery Specialist. This role focuses on tracking, managing, and ensuring the timely recovery of outstanding payments from clients while maintaining strong customer relationships.

Key Responsibilities

– Monitor and manage overdue payments, ensuring timely recovery from clients.

– Develop and implement effective collections and recovery strategies while maintaining professionalism.

– Handle negotiations and dispute resolution to facilitate successful payment agreements.

– Maintain accurate records of collections, payment arrangements, and follow-ups.

– Collaborate with internal teams to address payment-related concerns and enhance collection processes.

– Utilize Salesforce Marketing Cloud, Sales Cloud, and Service Cloud for tracking and managing client interactions.

Requirements

– 5+ years of experience in recoveries or collections within the real estate industry.

– Strong negotiation, dispute resolution, and communication skills.

– Excellent email writing and client relationship management abilities.

– Experience with Salesforce CRM is highly desirable.

– European female candidates preferred due to client demographic requirements.

Salary

AED 10,000 to 12,000 per month inclusive of fixed allowances.