Operations Assistant – September 2026 Start Dubai United Arab Emirates Full-time

Key Accountabilities:

 Operations Coordination:

• Inquiry Management: Receive and respond to School Staff inquiries, address questions, and resolve issues promptly.
•  Administrative Support: Provide general administrative support, including handling correspondence, maintaining records, and managing office tasks.

Event Planning:

• Event Planning: Develop and manage event plans. Coordinate with requesters to define event requirements.
• Logistics Management: Arrange logistics for events, including selecting the venue, setup, and required manpower. Distribute tasks to support staff and coordinate with external suppliers and contractors if needed.

CCTV Monitoring: 

•  System Operation: Operate and manage the CCTV system, ensuring all cameras are functioning properly and footage is being recorded.
•      Surveillance Monitoring:Monitor live CCTV footage to detect unacceptable behavior or search for missing items, following specific policies.
• Incident Reporting: Document and report any incidents or unusual activities to the appropriate authorized person or the MSO.

Social Media Management: 

•      Accounts Management:Manage SCHOPER social media accounts (Facebook, Instagram and TikTok), ensuring regular daily            updates.
•    Community Engagement:Coordinate with the operations team to interact with the school community by responding to comments, messages, and inquiries on social media platforms in a timely and professional manner.

General Responsibilities:

• Facilitate Communication: Coordinating between school staff and SCHOPER Team as well as support staff.
• Compliance: Ensure all activities comply with school policies, safety regulations, and legal standards.

Skills

Skills & Knowledge

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Understanding of office management principles, event planning, social media, and security protocols.

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.