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We are seeking a skilled Dynamics 365 F&O Technical Consultant to bridge business requirements with technical execution. The role involves gathering and analyzing business needs, customizing Dynamics 365 solutions, managing integrations, and enabling end-user adoption. The consultant will collaborate with partners, DevOps teams, and business stakeholders to deliver optimized, secure, and scalable solutions.
Key job responsibilities:
Business Process Optimization & Alignment
- Gather and analyze business requirements from stakeholders.
- Translate requirements into functional specifications.
- Liaise with partners to ensure alignment and execution of business processes.
Solution Delivery Excellence
- Customize and extend Dynamics 365 using:
- Power Platform (Power Apps, Power Automate)
- JavaScript, plugins, workflows
- Ensure solutions are robust, scalable, and aligned with best practices.
Cloud & Infrastructure Integration
- Collaborate with DevOps teams to manage:
- Application lifecycle
- Backups and disaster recovery
- Security and compliance
End-User Enablement & Adoption
- Provide L1 support to business users.
- Escalate issues to partners for L2/L3 support.
- Drive user adoption through training, documentation, and ongoing support.
Technical Enablement & Automation
- Develop and manage reports using Power BI and built-in D365 reporting tools.
- Support PL/SQL development and troubleshooting.
- Automate processes to enhance efficiency and reduce manual effort.
Required Skills & Qualifications
- Strong experience with Dynamics 365 customization and extension.
- Proficiency in Power Platform (Power Apps, Power Automate).
- Hands-on expertise with JavaScript, plugins, workflows.
- Knowledge of DevOps practices for application lifecycle management.
- Experience with Power BI reporting and PL/SQL development.
- Excellent communication and stakeholder management skills.
- Ability to liaise with third parties for system integration and support.