Manager Service Design Adecco Dubai

Adecco Middle East is hiring Manager Service Design for one of reputed clients based in Dubai, UAE. This is a contract based job. Interested candidates can apply directly to the job role or share their CV.

About the Role

• Strong understanding of service design to work within an interdisciplinary design team to plan, visualize and define new user and service experiences, relying on a wide range of skills, from research design to experience and service design.
• Should know design research techniques and service design methodologies to mold the experience, services, systems, and brands that the end-users live through products alongside clients and project stakeholders.
• The applicant shall work both individually using their own initiative, and as part of a team environment collaborating with other members of the design team and project management to drive new and existing service offerings of a project through from concept to on site completion.

Requirements of Manager Service Design

• Bachelor’s degree in the field of service, product, interaction or industrial design, or a related design disciplin
• Minimum 5+ years of professional experience in the field of service design that includes multiple touchpoints.
• Extensive Adobe Creative Suite and other related design software experience.
• Candidates from Education and Training background are preferred.

Skills and Abilities Desired

• Knowledge of areas of expertise within the broader design environment, such as design research, design strategy, and prototyping; readiness to widen individual’s skill set into adjacent specialties.
• Excellent relationship-building skills, including the ability to engage a wide range of stakeholders and subject matter experts and earn their co-ownership in the service resolution.
• Demonstrate strong competency in audience interaction while presenting design concepts to stakeholders.
• Demonstrated designs and understanding with previously introduced services that were put into practice in the reality.
• Proven ability to plan, implement, and analyze user research.
• Strong abilities in the creation and visualization of journey maps, as well as service ideation, interaction, and specification.
• Proficiency in leading workshops and organizing design sprints in collaboration with stakeholders.
• An excellent portfolio exhibiting a thorough understanding of the end-to-end design process as well as the use of user-centered design methodologies.
• Interpersonal and stakeholder management abilities are essential.
• Due to nature of job role and its responsibilities candidates Fluency in Arabic is advantageous.

IT Staffing Recruitment Consultant Adecco Abu Dhabi