Rotana Hotels
Authentic Arabian Hospitality
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We are hiring a Lobby Ambassador in Dubai, UAE. This Lobby Ambassador role with Rotana Hotels is based at Al Jaddaf Rotana Dubai in Dubai, and offers an excellent hospitality career opportunity in the UAE. Read on for full details and how to apply.
About the Lobby Ambassador role
As a Lobby Ambassador at Al Jaddaf Rotana Dubai, you will join a passionate hospitality team dedicated to delivering memorable guest experiences in Dubai. Rotana is known for warm Arabian hospitality and strong career development across the Emirates.
Key responsibilities
- Welcome and check in guests with warm, professional service.
- Handle reservations, enquiries and guest requests efficiently.
- Promote hotel facilities and loyalty programmes.
- Resolve guest concerns quickly and courteously.
- Maintain accurate guest records in the property system.
- Support a smooth, memorable arrival and departure experience.
Requirements
- Experience in a front office or guest-facing hotel role.
- Excellent communication and interpersonal skills.
- Confident using hotel property-management systems.
- Well-groomed, guest-focused and calm under pressure.
- Eligibility to work in the UAE.
About Rotana Hotels in the UAE
Rotana is one of the leading hotel management companies in the Middle East, operating a large portfolio of hotels and resorts across the UAE. Rotana offers competitive packages, training and genuine opportunities to grow a hospitality career.
Browse more hospitality jobs and roles in Dubai.
What Rotana offers
You will work in a supportive, multicultural team where strong performers are recognised and given clear paths to promotion across the group. This is a genuine opportunity to build long-term hospitality experience with a respected regional brand while delivering memorable stays for guests. The Lobby Ambassador role is a great next step for candidates who want to grow with Rotana in Dubai.
How to apply
Interested candidates can apply for this Lobby Ambassador role in Dubai through the official Rotana careers page. Visit the employer application page to submit your application.