Learning & Development Program Manager Majid Al Futtaim UAE

Majid Al Futtaim presently has a job opening for suitably qualified and experienced candidate for position of a Learning & Development Program Manager. This job was posted by Majid Al Futtaim on 1 December 2023. All aspiring candidates fulfilling the undermentioned criteria should promptly avail this opportunity.

Job Purpose of A Learning & Development Program Manager

• The Program Manager is responsible for organizing, coordinating, overseeing and delivering learning programs which are considered strategic to the business operations.
• This role focuses on providing guidance to teams, lead and support the roll-out of projects related with employee’s development, in-store productivity and Customer Experience.
• The Program Manager will deliver results in a timely manner and measure impact within the business in order to deliver the desirable outcome to the organization.
• This role will oversee and ensure the effectiveness of the company’s Onboarding Schools or Business Development Programs.

Job Duties of A Learning & Development Program Manager

• Aligned with MAF Retail Learning & Development plan and as per business requirement, help strategizing business development, growth and expansion by rolling out and monitoring training programmes to onboard employees and/or develop talent in other business skills.
• Prepare and oversee programmes schedule, monitor progress and support the delivery of the learning interventions by formulating/ organizing inter-connected projects aiming to maximize ROI.
• Supervise, design and measure impact of on-the-job training solutions in an omni-business context.
• Strategize employees’ development plans enhancing their behavioral skills and measuring results against business KPIs.
• Framed by the company strategy, build action plan for training effectiveness reports and measure impact against KPIs.
• Understand and apply adult learning principles and develop teams accordingly.
• Coach or mentor employees role modelling a customer centric culture in their roles.
• Follow up on learning intervention strengths, areas of development and provided Customer Experience after programs completion.

Qualification & Experience

• BS degree in Education, Training, HR or related field.
• 2 years of experience as a facilitator on his/her area of knowledge, or similar role.
• Experiance in Learning development.
•  Experience managing project or programs at scale.
• Experience building strategic partnerships with government and private education agencies.

Learning & Development Director, Majid Al Futtaim UAE