As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests.

Responsibilities of Laundry Attendant

• Ensure support is provided to the laundry function when required.
• Complete wash cycles, folding of linen and correct storage.
• Manage guest requests in line with company brand standards and one call delivery deadline.
• Greet guests in public areas and rooms in a warm and friendly manner.
• Provide laundry, pressing, sewing, and other similar services to guests.
• Store soiled and damaged linen in soiled bags and dispose of it correctly
• Maintain the linen room and uniform store by ensuring that floors are stocked with the correct amount of each linen item.
• Report maintenance and hazard issues.
• Comply with hotel security, fire regulations and all health and safety legislation.

Requirements of Laundry Attendant

• Ideally have a vocational training within the laundry operation.
• 1-2 years previous laundry experience.

Skills and Knowledge Desired

• Positive attitude.
• Good communication skills.
• Ability to work under pressure.
• Ability to work on own or in teams.
• Respond to guest requests and deliver high levels of service.
• Methodical and well organised.

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