In Room Dining Coordinator Four Seasons Abu Dhabi

  • Full time
  • Abu Dhabi, UAE
  • Posted 10 months ago
  • 5000-9000 AED / Month
  • Applications have closed

Four Seasons

https://www.fourseasons.com/

Four Seasons Hotel Abu Dhabi at Al Maryah Island presently requires suitable In Room Dining Coordinator, who will be responsible to take guest in room dining orders, communicate special requests to the kitchen and coordinate deliver of orders and complementary in room amenities according to Four Seasons Standards. This is fresh vacancy announced by the hotel. Try your luck if you’re interested.

Duties of In Room Dining Coordinator

  • Answer phone with courteous etiquette, gather information to process orders as per Four Seasons Standards.
  • Describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item, origin, taste and preparation methods.
  • Upsell additional services and products in order to maximize revenues.
  • Communicate guest orders and special requests to kitchen using hotel’s point of sales system.
  • Check orders against original, ensure timely delivery by Room Service Servers and maintain food and beverage quality.
  • Accurately close guest checks, record charges and gratuities.
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
  • Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion.
  • Maintain and file logs of amenity deliveries, table retrievals and private bar service requests.
  • Update Opera with guest preferences collected and maintain regular reports to review in house and arriving VIPs with special requests/set ups.
  • Be familiar with the services available to owners and tenants offer all IRD services to residents considering a special time quote (see separate policy).
  • Comply with Four Seasons’ Category One and Category Two Work Rules & Standards of Conduct as set forth in Employee Handbook.

What You’ll Do More?

  • Work harmoniously and professionally with co workers and supervisors.
  • Stock and order paper (cups, tags, straws etc) and office (Micros paper, printing paper, amenity cards, breakfast door knob menus etc) supply items.
  • Assist in setting tray tables for delivery.
  • Work closely with Housekeeping coordinator to handle in room guest requests simultaneously and seamlessly.
  • Use of HotSOS to dispatch staff on guestroom (and residential) floors to complete the needed request.
  • Use Opera reports to prepare for hotelguests; share communication with team and beyond in regards to preferences; update records/profiles etc.
  • Complete cashiering duties as per guideline daily.
  • Assist in preparing regular Avero reports to analyze performance and adjust strategy according to guest preferences.
  • Assist with payroll reporting.

Eligibility Requirements

The requirements of In Room Dining Coordinator are as under:

  • Diploma/certificate in hospitality management.
  • 1-2 years of previous experience is a 5 star hotel is a plus.

In Room Dining Coordinator Four Seasons UAE

In Room Dining Supervisor Four Seasons Abu Dhabi

Reservations Supervisor Four Seasons UAE

Mechanic (Kitchen), Four Seasons Hotel UAE

Related Jobs

Showing 1 - 4 of 532 jobs
Add Alert
Keyword

Get e-mails about new jobs matching this search.

Subscribe Cancel
Job Overview
Job Location