Abbott Laboratories
Abbott Laboratories is seeking a proficient Implementation Specialist to join Abbott Diagnostics Division in Dubai. This is a recently announced job opening by the company and is now open for applications. The successful candidate will be responsible for providing the sales team with the necessary industry expertise to enable them to sell the product. This involves printed and electronic promotional material and relevant clinical papers.
Duties as Implementation Specialist
- Act as point of first reference for all product related inquiries and work collaboratively with colleagues to address any issues that may arise.
- Close liaison with the field force to understand deal close dates and complete pre and post implementation process based on APOC protocol.
- Design and monitor implementation progress including cartridge utilization of installed base and closely liaise with commercial team on value expansion opportunities.
- Assist with the development of the annual cartridge value expansion forecast.
- Responsible for preparing implementation forecast.
- Assess/evaluate opportunity project implementation needs for initial scope of implementation & application project, determine project plan, and schedule agenda with immediate reports and account opportunity owners.
- Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
- Coordinate and schedule time and/or travel itineraries pertaining to the implementation needs.
- Develop customer facing application work plans & programmes for opportunities which include all required stakeholder engagement.
- Competent in multilevel stakeholder training presentations.
- Responsible for maintaining product knowledge, implementing and training latest processes, features and functionality of the product both on and off site.
- Cultivate the client relationship through implementations and all types of training engagements.
- Communicate with all stakeholders internally & externally the Project Management tracking.
- Assist other team members with application projects when appropriate.
Role Requirements
To qualify for the role of Implementation Specialist at Abbott Laboratories, you must possess the following:
- Science or Engineering Graduate.
- 4-5 years of experience.
- Experience in critical care, hospital and laboratory selling environments highly desirable.
Job Skills
- Analytical, presentation and training skills.
- Strong business judgment.
- Demonstrated experience in relationship-building across multiple functions (preferably in a hospital) needed.
- Willing to travel 70+ % of time.